Licen.io Privacy Policy
Last updated: 01/10/2025
Licen.io is a platform owned and operated by ArchCloud Digital Ltd, a company registered in England and Wales.
Company number: 13342138
Registered address: C/O The Accountancy Partnership, Suite 5, 5th Floor, City Reach,
5 Greenwich View Place, London, United Kingdom, E14 9NN
ArchCloud Digital Ltd is the data controller responsible for handling personal data collected through licen.io.
If you have any privacy questions or requests, please contact us at licen@archcloud.digital.
Information We Collect
We collect only the information necessary to provide our services securely and effectively.
Account and Contact Information:
Your name and email address, obtained via our secure authentication provider (WorkOS).
Any optional information you provide when contacting us.
Platform Data:
Session cookies to keep you signed in.
Theme preference (light or dark mode).
XSRF tokens for security protection.
We do not use cookies for marketing, analytics, or advertising purposes.
We do not collect passwords or payment details.
Use of Your Information
We use your information only to:
Create and manage your licen.io account.
Provide and maintain access to our platform.
Ensure security and prevent misuse.
Improve system reliability and user experience.
We process your data under the lawful bases of legitimate interest and contractual necessity, as it is required to provide you with access to licen.io.
We do not use your data for profiling, marketing, or automated decision-making.
Data Storage and Retention
Your personal data is stored securely in our EU data centre (Germany), managed by Hetzner Online GmbH.
Authentication is handled by WorkOS, a trusted enterprise provider based in the United States under Standard Contractual Clauses (SCCs).
We retain your account data for up to three years from your last login.
After this period of inactivity, your account and related data are automatically deleted from active databases.
Some minimal technical logs may remain temporarily for security reasons before being erased.
Data Security
We use industry-standard encryption (SSL/TLS) and 24/7 system monitoring to protect your information.
Access to systems is strictly limited, and data is stored in secure EU facilities.
If a data breach occurs, we will investigate promptly and notify the relevant authorities and affected users within 72 hours, as required by law.
While we take every reasonable step to protect your data, no method of transmission or storage is completely secure.
Your Rights
You have the right to:
Access, correct, or delete your personal information.
Request a copy of your data in a portable format.
Object to or restrict processing of your data.